Much depends on the size and configuration of an open plan office. Open plan is certainly a trend now and becoming common. On the points of privacy and confidentiality these concerns are not exclusive to security but to other functions too eg HR Finance ...
I agree to the need for open access to the security team. Before we were forcibly moved to open plan, I have always operated an open door policy, if the door to the office was open anyone could walk in, if the door was closed we would see people who needed ...
I'm with Lee an David. on the one hand., security needs to be in tune with the business, but equally also needs some privacy where GDPR may apply. Having an area where ppl can pop in for a chat makes the security team seem more approachable. ...
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